Reviews

They answered every single question before we ever sent money, and kept sending photos right up to pickup day. He came to us clean, fed and completely calm. First night he slept straight through.

Chocolate smooth coat boy

She is barely bigger than a phone and they made absolutely sure we understood what that means — the feeding schedule, the warmth, the harness instead of a collar. Nothing was glossed over.

Chocolate smooth coat girl

Our vet did the seven day check and said he was in excellent condition and clearly well handled. The health records were complete and nothing in them had been exaggerated.

Black and white long haired boy

No pressure at all. They actually suggested I wait two weeks until I was back from travelling, which is not what someone chasing a sale does. Worth the wait entirely.

Black and white smooth coat boy

The sales agreement was plain English and every line of it was honoured exactly as written. Deposit, balance, handover date — there were no surprises anywhere in the process.

Fawn and white long haired girl

Our kids had been asking for two years. They showed the children exactly how to lift him and how to leave him alone when he is sleeping, and it stuck. Best thing we have done as a family.

Fawn and white smooth coat boy

We compared four breeders. This was the only one that volunteered the paperwork before we thought to ask for it. That told us everything we needed to know.

Long haired tri-colour girl

I still message them with questions months later and still get a proper answer from the same people. That kind of follow-up is genuinely rare.

Cream long haired girl

He came home with the food he was already eating and a blanket that smelled like his litter. His stomach never had a bad day and he settled in by the second evening.

Chocolate smooth coat boy

Honest about temperament. They steered me toward the quieter puppy because I live alone in an apartment and work long days, and they were completely right about her.

Chocolate long haired girl

First chihuahua for us. They explained the hypoglycemia risk properly — how often a puppy this small has to eat and what to watch for — instead of handing over a dog and waving goodbye.

Fawn smooth coat boy

Handover went exactly as described, right down to the time. He was fed, watered and had a clean blanket with him. Everything was already in the folder before I arrived.

Black smooth coat boy

Socialised properly before she ever came home. Doorbells, the vacuum, our son, car rides — none of it bothers her. You can tell she was raised in a house and not a kennel.

Chocolate smooth coat girl